Reflecting the reduced number of patients with COVID-19 across the Royal Devon University Healthcare NHS Foundation Trust, we will be easing our visiting restrictions across our Eastern services (the RD&E Wonford and our community hospitals across Eastern Devon) from tomorrow.

Visitors are no longer required to complete a lateral flow test before visiting.

All visitors must wear a facemask or covering, unless medically exempt, in patient-facing clinical areas. Mask wearing is not required in non-patient facing areas such as corridors, restrooms and catering outlets, but remains a personal choice and is encouraged.

Please help us to help you and your loved one by not attending if you are showing any symptoms of COVID-19 or any other infection (such as diarrhoea and vomiting).

From Friday 8 July 2022, inpatient and outpatient visiting is as follows:

  • Adult inpatients (including critical care): may have no more than two visitors at a time, seven days a week 10am-8pm. Bookings are not required.

  • Maternity:
    • on the labour ward, two birth partners can be with the woman/birthing person, 24/7
    • for inpatients on the ante/postnatal ward, one person can visit 9am-8pm and two people can visit between 3pm-8pm plus siblings
    • for outpatients, one adult can visit for the duration of the appointment
    • for community hospital settings, one adult and siblings can visit

  • Children inpatients: parents may visit 24/7 and they may have two additional visitors at a bedside between 12pm-7.30pm plus siblings.

  • Neonatal unit (NNU): may have both parents and siblings 24/7. Visiting available for anyone other than parent, siblings or support person between 2pm-8pm. Maximum two people at cot side any one time (excluding siblings).

  • Outpatients and day treatment units/ED: Patients may be accompanied by two people where appropriate and necessary to assist their communication and/or to meet their health, care, emotional, religious, or spiritual care needs.

Staying in touch in other ways

Our Family Liaison Service can:

  • relay personal messages to and from patients who are staying on wards.
  • arrange virtual visiting with a video call to family.
  • receive essential items for patients.

Personal messages

Email your message and/or a photo to: rde-tr.pals@nhs.net with the patient name and ward. Alternatively, call: 01392 402093 and leave the message you’d like shared with your love one.

Virtual visits

If your loved one does not have a smartphone, it is sometimes possible for us to arrange a virtual visit. To see if you can use this service, please contact the team 10:00 – 16:00, Monday to Friday, on:

  • Wonford: 01392 402093 / or email rde-tr.pals@nhs.net
  • Exmouth: 01395 279684
  • Sidmouth: 01395 512482
  • Tiverton: 01884 235400

Receive essential items

All essential items should be bought in an easy to wipe clean bag which is clearly labelled with the patients name and ward.

For Wonford, the drop off point is situated in the PALS office in the Main Entrance and is available Monday to Friday: 9.30am to 4pm.

For the community hospitals, please contact the relevant hospital prior to dropping off any patient property - see the 'Our sites' page for contact details.

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Last updated: August 12, 2022