You said, We did - Feedback reporting
At Royal Devon University Healthcare NHS Trust, we are continuously striving to improve the experience of our patients.
Listening to what our patients think about the service they have received forms a vital part of this process.
Changes made as a direct result of feedback
Here are some of the changes we have been able to effect as a result of the feedback received through our patient experience programme.
You said, We did April 2023 - April 2024
Historic You said, we did
Here are some historic reports of changes implemented for Northern services as a direct result of patient feedback.
External reporting on patient feedback
National Surveys
There are a number of national patient experience surveys that take place. Details of these can be found on the NHS England website here - https://www.england.nhs.uk/statistics/statistical-work-areas/patient-surveys/
Up to date information relating to our Trust can be found here on our website here - National surveys.
Healthwatch
Healthwatch is an independent health and social care champion that listens to views of local people. You can access their website and reports here - https://www.healthwatch.co.uk/
If you have experienced our services recently, we would welcome your feedback. You can find out how to do this here - Feedback matters.