The Friends and Family Test comprises just one simple question: Overall, how was your experience of our service? All patient responses are entirely voluntary, anonymous and confidential.

With a set of six response options ranging from ‘very good’ to 'very poor', the Friends and Family Test is intended to capture as closely as possible the patient’s feelings about their recent experience. Patients are invited to explain why they responded in the way they did.

The feedback gathered through the Friends and Family Test is being used in NHS organisations across the country to stimulate local improvement and empower staff to carry out the sorts of changes that make a real difference to patients and their care.

To view Friends and family feedback - please see below:

North Devon District Hospital

Community

Community children’s nursing service

CREADO

Cystic Fibrosis and Bronchiectasis Service

April 2022

October 2021

 

Pulmonary Rehabilitation

February 2022 - April 2022

January 2022

December 2021

November 2021

October 2021

September 2021

 

CREADO Respiratory Outreach

May 2022

November 2021

Pathfinder urgent care service

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Last updated: September 09, 2022