Following changes to national guidance, the policy and guidance in our hospital settings is largely as it was before the pandemic, with some important exceptions.

Visitors are no longer required to complete a lateral flow test before visiting.

All visitors must wear a facemask or covering, unless medically exempt, in patient-facing clinical areas. Mask wearing is not required in non-patient facing areas such as corridors, restrooms and catering outlets, but remains a personal choice and is encouraged.

Please help us to help you and your loved one by not attending if you are showing any symptoms of COVID-19 or any other infection (such as diarrhoea and vomiting).

Inpatient and outpatient visiting is as follows:

  • Adult inpatients: open for visiting seven days a week, 10am-8pm. Bookings are no longer required and “named visitors” are removed, though there should be no more than two visitors at a patient’s bedside at the same time, except for in exceptional circumstances.
  • Critical care: bookings are no longer required. Open for visiting seven days a week, 11-8pm, with a rest period between 1-2pm. There should be no more than two visitors at a patient’s bedside at the same time, except for in exceptional circumstances.
  • Children: Bookings are no longer required. Parents/carers, and siblings are now able to visit, with only two visitors at a bed side at a time, excluding siblings. Parents/carers can be with their child 24/7, other visitors can attend 12pm-7.30pm.
  • Maternity:
    • on the labour ward, two birth partners can be with the woman, 24/7
    • for inpatients on the ante/postnatal ward, one person can visit 9am-8pm, and two people can visit 3pm-8pm, plus any other children the woman has
    • for outpatients, one adult can visit for the duration of the appointment
    • for community hospital settings , one adult can support the mother, plus any other children they may have
  • Speciality baby unit/NNU: 24/7 access for parents/support person and the new-born’s siblings, and visiting for anyone else is between 2pm-8pm. There should be no more than two visitors at a cot side at the same time, except for the addition of the new-born’s siblings.
  • Outpatient, ED and daycase: patients may be accompanied by up to two people where appropriate, safe, and necessary to assist their communication and/or to meet their health, care, emotional, religious, or spiritual care needs.

Other ways to stay in touch

Video calling

If the patient does not have their own device, we can facilitate a call to friends and family in place of a visit. Please speak with the nurse in charge who will be able to arrange this for you. Please note – calls have to be booked in advance and are subject to availability.

Ready to start your arranged video visit? All you need to do is select the ward below.

Select a ward (please do not enter a waiting room unless you have pre-booked an appointment):

Emailing

If you would like to send letters, drawings or cards to your loved one you can email them to ndht.patientexperience@nhs.net placing “PATIENT COMMUNICATION” in the subject line and adding the patient’s details to the email. Attachments will be printed and delivered to the patient.

We realise that these times can be distressing for patients and their loved ones, and we are sorry that we must restrict visits to hospital to protect patients and staff during the Coronavirus pandemic.

Thank you for your support and understanding.

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Last updated: July 07, 2022