North Devon District Hospital

For general enquiries, call our hospital switchboard on 01271 322577


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The North Devon District (NDDH) Hospital is our district general hospital in Barnstaple. We offer emergency and urgent care for people in North Devon and the surrounding areas.

This includes our emergency department, intensive care unit (ICU), women and children’s services and diagnostics as well as many outpatient clinics and specialist services.

More about us

In 2020/21 staff at North Devon District Hospital treated 24,477 inpatients, 16,582 day cases, 254,577 outpatients and delivered 1,239 babies. They also saw 44,131 people in our emergency department and 682 in our minor injuries units.

The populations of Torridge and North Devon account for 92.8% of patients to NDDH, with the remaining 7.2% coming from residents from the Cornish and Somerset borders or tourists to the area.

NDDH provides a 24/7 emergency service and is a designated trauma unit operating within a trauma network serving the whole of Devon and Cornwall. This network ensures residents of Northern Devon have access to trauma services.

The Trust offers a range of general medical services, including cardio-respiratory, stroke care and gastroenterology. General surgical services include orthopaedics, urology and colorectal specialities. We also run ophthalmology services, using the latest procedures and techniques to treat glaucoma and macular degeneration.

The Trust offers patients a choice of local, specialist services and invites consultants from other neighbouring NHS trusts to hold clinics in the area. We work with Musgrove Park in Taunton on a vascular network and Derriford on a neonatal network.

Opening times

Restrictions currently apply due to Coronavirus

Visit our visiting information page for the latest information. Thank you for your understanding.

Getting here

Please follow signposts to the hospital from most of the main routes into Barnstaple. The entrance to the car park is clearly signposted.

NDDH site map

Public transport 

The hospital is easily accessible using public transport and other sustainable means of travel. 

We are well served by local bus routes, from across Devon. A number of services stop at the hospital, whereas others require a connection with a local bus route from Exeter City Centre.

The main Barnstaple train station is around two miles from the hospital and served by buses that travel directly to our site. 

For help planning your journey and the latest timetables please visit the websites below:

Walking

The hospital site is around a half mile from Barnstaple town centre and takes approximately 15 minutes on foot. 

Bikes 

If you would like to park your bicycle securely, please ask at the main entrance to the NDDH, as we have bike stands available.

 

Car parking on site

The public car park at NDDH is located at Car Park A on the left as you enter the main hospital site and has 285 parking and 13 disabled spaces. There are an additional 10 disabled spaces outside the main entrance, 2 outside Vanguard, 1 near Endoscopy, 5 outside the old social club near the Seamoor Unit, and 2 outside Devon Partnership Trust main entrance 2. 

The `Park Mark’ signs at the entrance to the car park indicates that our car parks have been vetted for their security and meet a national standard.

An ANPR (automatic number plate recognition) system operate in Car Park A. There is no barrier, simply drive in, find a space and park. When it is time to leave, enter the registration number of your vehicle at one of the parking payment machines and pay the fee according to duration of the period parking. You can then return to your vehicle and drive out.

If you have not paid the correct fee at the exit, a message with your registration number will flash up, and you will have until midnight to pay the fee without incurring a penalty charge. Please pay by downloading the Glide app.

Please note – the machines take cash, credit/debit card, Apple Pay, Google Pay or you can register online and pay by the Glide app.

Car parking charges

Daily rate
FREE – first 15 mins
£1.80 up to 2 hours
£2.10 up to 4 hours
£4.10 up to 24 hours

Weekly rate
£5.00 for 5 days (available from payment machines)
£6.00 for 7 days (available from payment machines)
£20.00 for 25 tickets (season ticket)
Lost ticket £4.00

The discount ‘season’ tickets for 25 tickets are available from the Sodexo Helpdesk on Level 2 at North Devon District Hospital.

Application for`Season Ticket’ by member of the public

Free parking for Blue Badge holders

If you use the disabled spaces outside of the main entrance, please scan your Blue Badge at the payment machine nearby.

If you park in the other disabled spaces, please provide your registration number to the reception of the area you are visiting to be able to park free of charge.

Free parking for registered carers

During working hours, which is 8.30-4.30pm, Monday to Friday, carers can take their Devon Carers Alert Card to the information desk on level 2 in the main entrance and provide vehicle registration number in order to leave the car park free of charge.

Out of hours, carers can take their Devon Carers Alert Card to the porters lodge between the main entrance double doors.

The information desk will request to see their Devon Carers alert card, and the carer will be asked to provide vehicle registration details, the name of the cared-for person and ward they are on in order to leave the car park free of charge.

For more information about the alert card please visit Devon Carers https://devoncarers.org.uk/information-and-advice/support-for-me/emergency-planning/alert-card/

Free parking for parents of sick children staying in hospital overnight

The Trust provides free car parking for parents or guardians who are resident at North Devon District Hospital as a result of their child being an inpatient or parents whose baby is being cared for in the Special Care Baby Unit (SCBU). This would apply to a maximum of two vehicles.

Please provide your vehicle registration to

  • 8am – 4.30pm, Monday to Friday – Information Desk on level 2
  • Weekends and outside of these hours – Porters Lodge, level 2 between the main entrance double doors

Help with parking costs

Any patient who is in receipt of benefits such as Incapacity Benefit, Pension Benefit or Income Support, can fill in an HC5 form for help towards travelling costs and refund of car parking charges.

Patients who are not in receipt of any of the relevant benefits, but who are nonetheless on a low income, can fill in an HC1 form to apply for help toward travel costs and refund of car parking charges. If accepted they will get an HC2 certificate to allow them to get this help with costs.

Both HC5 and HC1 forms are available outside the General Office at North Devon District Hospital.

Facilities

Please note their are some changes to our usual services, to protect patients and staff during the Coronavirus outbreak. We are sorry for the inconvenience. See below for more details...

Raleigh Galley Restaurant (currently closed to patients and visitors)

The Moment to…. Restaurant, serving a variety of hot and cold meals, snacks and drinks, to eat in or take away. Hot snacks and refreshments are available throughout the day.

Location

Raleigh Galley Restaurant, Level 0, NDDH

Opening times

Monday – Sunday 7am–7pm

We also serve freshly cooked pasties and pizzas, sandwiches, jacket potatoes, and offer a choice of freshly made salads, cold desserts, fruit pots and natural yogurts.

We offer a cook to order Halal Menu and a selection of sandwiches.

Cash back is available up to a maximum of £50.

Staff discount is given when you present a valid NHS staff discount card.

Menus are changed weekly on a three-week cycle.

Aspretto Cafe (open to patients, visitors and staff)

The Aspretto…. Cafe, serving a variety of hot and cold, snacks and drinks, to eat in or take away. Hot snacks and refreshments are available throughout the day.

Location

Level 2 (main foyer), NDDH

Opening times

Monday – Friday 9am –2pm

The Shop at North Devon District Hospital

There is a shop in the main foyer at NDDH, which sells:

  • Newspapers
  • Magazines
  • Drinks
  • Hot snacks
  • Sandwiches
  • Snacks
  • Cards
  • Some toiletries
  • Soft toys
  • Balloons

Location

Level 2 (main foyer), NDDH.

Opening times

Monday – Friday 8am – 6pm.

Saturdays and Sundays (inc Bank Holidays) 10am – 4pm.

Vending machines

An expanded range of hot and cold food and drink is also available 24/7 from vending machines at North Devon District Hospital. The machines are in the restaurant on level 0 and the Ladywell Unit, level 1.

Contact information

email: retail.NDDH.healthcare.uk@sodexo.com

Restaurant tel: 01271 322309 (ext 2309)

Sodexo Healthcare,
North Devon District Hospital,
Raleigh Park,
Barnstaple,
North Devon
EX31 4JB
Tel: 01271 322351
Fax: 01271 311699
www.sodexo.com

Our Future Hospital Northern Devon

North Devon District Hospital (NDDH) is one of 40 hospitals included in the Government’s New Hospital Programme (NHP).

The Government’s aim through the NHP is to provide better care for patients, an improved working environment for staff and help the NHS reach its net zero carbon initiation, and the Trust is working closely with the central NHP team on the delivery plans for the hospital.

For more information - https://www.northdevonhealth.nhs.uk/about/our-future-hospital/

Contact details

For general enquiries, please call our main hospital switchboard on 01271 322577, available 24 hours a day, 7 days a week.

For further contacts please visit our Get in touch pages. 

Please see our Clinical Services pages for direct contact details for our services. 

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Last updated: May 13, 2022